The incident is resolved. All impacted assessments are now available on Ed. Thank you again for your patience.
Posted Oct 13, 2025 - 11:14 EDT
Update
Processing of impacted assessments continues successfully and as they are processed will appear on Ed. These activities will continue over the weekend and we will provide another update on Monday.
Posted Oct 10, 2025 - 12:09 EDT
Update
Processing of impacted assessments continues successfully and as they are processed will appear on Ed. Thank you for your patience.
Posted Oct 09, 2025 - 13:20 EDT
Update
HMH Engineering teams continue to restore delayed assessments and as this work continues, impacted assessments will be available for scoring on Ed. If an assessment is not yet visible on Ed, please check again later. And as a reminder, there is no loss of assessment data. We will provide a daily update on this page until the issue is resolved.
Posted Oct 08, 2025 - 11:57 EDT
Update
We continue working to address the delays for manual scoring and will provide another update once more information is available.
Posted Oct 07, 2025 - 16:29 EDT
Update
We continue working to address the delays for manual scoring and expect to provide an update tomorrow morning at 9:00AM ET.
Posted Oct 06, 2025 - 16:04 EDT
Update
Our teams continue working to address the delays for manual scoring as our top priority. Thank you for your continued patience.
Posted Oct 06, 2025 - 14:18 EDT
Identified
We have identified an issue impacting manual scoring. Some completed assessments are delayed, and teachers are unable to manually score items. We are working to address this issue as quickly as possible.
Posted Oct 06, 2025 - 12:16 EDT
Investigating
Please be advised that some teachers in Ed may experience a delay in the ability to manually score an assessment item. No data has been lost, only the ability to manually score by the teacher has been delayed.
We are investigating the issue and updates will be provided here when more information is available.